Refund Policy

Helply offers a 30-day refund period for paid subscriptions. If you are not satisfied with your paid Helply subscription, you may request a refund within 30 days of your original paid order date.

Eligibility

• Refund requests must be made within 30 days of the original paid subscription order.
• The 30-day refund period applies to the first paid order for a Helply subscription.
• After the refund period, cancellation stops future renewals and access continues until the end of the current billing period.

How to request a refund

Payments and refunds are handled by Paddle, Helply's Merchant of Record. Visit paddle.net using the email address from checkout, or email support@helply.app for help.

Processing time

Approved refunds are usually returned to the original payment method within 5–10 business days, depending on your bank, card issuer or payment provider.

Contact

Refund questions can be sent to support@helply.app. Seller: Helply.